Our services.
Customer Service Expertise
Customer satisfaction is our top priority.
Every order is hand-selected with great care and attention to detail.
Please keep in mind that all hampers are made to order and typically take 2-3 working days to prepare before shipping.
If you are placing a large order or would like to receive your order sooner, please contact us.
Message cards
Cards are available from us.
if you wish to deliver your gift to the intended recipient directly.
Simply type your message in the card message box.
U.K DELIVERY
DELIVERY POLICY Please note shipping for U.K orders.
Free shipping on all orders, dispatched via Royal Mail Tracked 24.
Please note all hampers are made to order, so normally take 2-3 working days to prepare before dispatch. If you need it sooner, please message us. Undelivered Items - Please allow up to 5 working days from dispatch for your order to arrive. Should your order not be received by this time, please contact us to resolve.
U.K Cancellation & refund policy
We are unable to accept cancellations once your order has been placed and accepted as most of our products are customised.
REFUND POLICY We take every care to package your order so that it arrives to you in perfect condition. In the unlikely event there is a problem with your order, please inform us within 14 days of receipt. If your order arrives damaged, please send photos to the email link below, along with your ordering details. Any refunds will be processed to the original method of payment.
USA DELIVERY
DELIVERY POLICY Please note orders shipped to USA dispatched via Royal Mail 1st class with tracking.
Please note all hampers are made to order, so normally take 2-3 working days to prepare before dispatch. If you need it sooner, please message us. Undelivered Items - Please allow up to 5-7 working days from dispatch for your order to arrive. Should your order not be received by this time, please contact us to resolve.
USA Cancellation & refund policy
We are unable to accept cancellations once your order has been placed and accepted as most of our products are customised.
REFUND POLICY We take every care to package your order so that they arrive to you in perfect condition. In the unlikely event there is a problem with your order please inform us within 14 days of receipt. If your order arrives damaged, please send photos to the email linked below along with your ordering details. Any refunds will be processed to the original method of payment.
