Privacy Policy

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Last Updated: 28th February 2025

At La Luxe Touche, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

We may collect the following types of information when you use our website or services:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details.
• Order Information: Items purchased, order history, and any personalisation details you provide.
• Technical Data: IP address, browser type, device information, and browsing behaviour on our website.
• Marketing Preferences: Your communication preferences and any opt-in choices for promotional emails.

We use your information to:

• Process and fulfil your orders, including customisation requests.
• Provide customer support and respond to inquiries.
• Improve our website, services, and customer experience.
• Send promotional offers, updates, and newsletters (if you opt in).
• Prevent fraudulent transactions and enhance security.
• Comply with legal and regulatory requirements.

We implement security measures to protect your data, including encryption, secure payment processing, and restricted access to sensitive information. However, no online transmission is 100% secure, so we encourage you to take precautions when sharing personal details.

We do not sell, rent, or trade your data. However, we may share your information with:

• Service Providers: Trusted third parties that assist with payment processing, shipping, marketing, and website analytics.
• Legal Authorities: If required by law, to comply with legal obligations or protect our rights.

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can adjust your cookie preferences through your browser settings.

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing emails at any time by clicking the “unsubscribe” link.
• Request details on how your data is used.

To exercise these rights, please contact us at Info@laluxetouche.co.uk.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: Info@laluxetouche.co.uk

By using our website and services, you agree to the terms of this Privacy Policy.