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La Luxe Touche

Contact us

It is always a pleasure to hear from our customers, so please don't hesitate to contact us with any questions regarding our products, services, or orders. In response to your inquiries, we will get back to you within 24 hours. 

If you would like to reach out to us on our social media pages, feel free to do so.

custom Hampers Upon Request


Looking for a hamper that isn’t listed in our collection? We’re happy to create a bespoke gift just for you! Whether you have specific products in mind or need a unique theme, we’ll tailor a hamper to suit your needs. Get in touch with us to discuss your request—we’d love to help bring your idea to life!


La Luxe Touche

London

Info@laluxetouche.co.uk

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U.K DELIVERY

 DELIVERY POLICY Please note shipping for U.K orders.

Free shipping on all orders, dispatched via Royal Mail Tracked 24

Please note all hampers are made to order, so normally take 2-3 working days to prepare before dispatch. If you need it sooner, please message us.  Undelivered Items - Please allow up to 5 working days from dispatch for your order to arrive. Should your order not be received by this time, please contact us to resolve.

U.K Cancellation & refund policy

We are unable to accept cancellations once your order has been placed and accepted as most of our products are customised.

REFUND POLICY We take every care to package your order so that they arrive to you in perfect condition. In the unlikely event there is a problem with your order please inform us within 14 days of receipt. If your order arrives damaged, please send photos to the email linked below along with your ordering details. Any refunds will be processed to the original method of payment.

Email

USA DELIVERY


DELIVERY POLICY Please note orders shipped to USA dispatched via Royal Mail Tracked.  

Please note all hampers are made to order, so normally take 4-5 working days to prepare before dispatch. If you need it sooner, please message us.  Undelivered Items - Please allow up to 7-10 working days from dispatch for your order to arrive. Should your order not be received by this time, please contact us to resolve.

USA Cancellation & refund policy

We are unable to accept cancellations once your order has been placed and accepted as most of our products are customised.

REFUND POLICY We take every care to package your order so that they arrive to you in perfect condition. In the unlikely event there is a problem with your order please inform us within 14 days of receipt. If your order arrives damaged, please send photos to the email linked below along with your ordering details. Any refunds will be processed to the original method of payment.

Email

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